Flowers by Helen Elizabeth

1. Who We Are

Flowers by Helen Elizabeth is a bespoke wedding and event florist serving the South East.

This privacy policy outlines how we handle your personal information, in line with the UK General Data Protection Regulation (UK GDPR).

2. What Data We Collect

We may collect the following personal data via our enquiry form (hosted by Curate):

• Full name

• Email address

• Phone number

• Wedding/event details (date, venue, budget, etc.)

We do not use cookies or tracking tools (like Google Analytics or Facebook Pixel) on our site.

3. How We Use Your Data

Your personal data is used for:

• Responding to enquiries

• Creating quotations and proposals

• Fulfilling your wedding/event booking

• Providing customer support

4. How We Store Your Data

All personal data is stored securely within Curate and via encrypted email services.
Only the owner of Flowers by Helen Elizabeth has access to this data.

We retain your information only as long as needed to fulfil our services or for legal/financial record-keeping.

5. Sharing of Data

We do not sell or share your data with third parties, unless required for your event (e.g. liaising with venues or contractors with your permission).

6. Your Rights

Under UK GDPR, you have the right to:

• Request a copy of your personal data

• Ask for corrections or deletions

• Withdraw consent at any time

To exercise these rights, email: helen@flowersbyhelenelizabeth.co.uk

7. Contact

If you have any questions about this Privacy Policy or your data, please contact:

Flowers by Helen Elizabeth
Email: helen@flowersbyhelenelizabeth.co.uk